# Frequently Asked Questions

Q: (obsolete) Can I get banned if I use this patch?  
A: Since version 4.0.0, the main patch script no longer modifies any game files
and can be considered safe.

Q: Why does the game create a `driverError.log` file?  
A: The kernel service used for cheat prevention cannot be loaded into Wine/Proton
because it is not an operating system, but an userspace ABI for Windows executables.

Q: How can I analyse my gacha wishes?  
A: Obtain the URL from the in-game browser cache.

 1. Open the in-game wish history (table view)
 2. Extract the URL using the script [compat/get_gacha_url.sh](compat/get_gacha_url.sh)
 3. Use the URL on websites like paimon.moe / genshin-wishes.com / etc

Q: How do I skip the download of unused voice-over packs?  
A: Either remove them in your game settings, or:

 1. Locate the file `audio_lang_*` (where `*` stands for the newest) inside your game data files
 2. Remove the unwanted pack lines (except maybe `English(US)`?)
 3. Save
 4. Navigate to `StreamingAssets/AudioAssets/`
 5. Remove the pack directories that are no longer contained within `audio_lang_*`
 6. Proceed to download the other game data archives

Q: Where is `output_log.txt`? (game log and crash backtrace)  
A: `$WINEPREFIX/drive_c/USERNAME/AppData/LocalLow/miHoYo/Genshin Impact/` where `$WINEPREFIX`
depends on the Wine setup/configuration.

Q: Where can I find crash information?  
A: A `crash.dmp` minidump and `error.log` file are saved to `$WINEPREFIX/drive_c/USERNAME/Temp/mihoyocrash_*`.
Former can partially be analysed using `winedbg` or `windbg` depending on the progress of Wine.
See also: [TROUBLESHOOTING.md](TROUBLESHOOTING.md#how-to-report-issues)

Q: Where is `$WINEPREFIX` by default?

 * System-wide Wine installation: `~/.wine`
 * Lutris: `~/Games`
 * Steam: in `steamapps`, usually `~/.steam/steam/steamapps/compatdata/ANYNUMBER`
